Kopano Groupware Subscriptions
We offer our open source product Kopano Groupware in supported editions. To access these editions, you must purchase a subscription. Subscriptions usually have a duration of 12 months, which is basically automatically renewed. During this term you have access to all updates of your edition as well as a support contingent matching your subscription. We charge for support on a support unit basis (one request with a maximum processing time of 30 minutes).
Support is a particularly visible part of a subscription, but by purchasing a subscription you actively support troubleshooting and a further development of our Kopano Groupware. This is because everything we develop within Kopano Groupware is generally made available as open source.