Managed Service Reseller [MSR]
The Kopano Cloud Selected Partner sells mailboxes as a service, which are hosted by bytemine GmbH.
- Operates on a Kopano Cloud instance provided by bytemine GmbH.
- Is a system administrator on the Kopano Cloud instance.
- Is qualified to provide support up to 2nd level.
Managed Service Provider [MSP]
The Kopano Cloud Provider sells services based on Kopano Cloud that are produced on its own hardware / in its own data centre.
- Operates its own Kopano Cloud environment.
- Is responsible for the entire system operation.
- Is qualified to provide support up to 3rd level.
Original Equipment Manufacturer [OEM]
The Kopano Cloud OEM Partner sells its own products and services based on Kopano Cloud – which are also suitable for on-premises use – via its own sales partners.
